Privacy and Data Protection

babu89's Privacy Policy

Your personal information is completely secure with us. This policy explains in detail how babu89 collects, uses, and stores your data.

Last Updated: January 2026

Introduction and Scope

This policy applies to all registered and unregistered users.

babu89 ("we", "us", or "the platform") operates an online gaming service for users in Bangladesh. This privacy policy ("policy") explains what kind of personal information we collect from you while you use our website babu89.cam, how we use that information, who we share it with, and how we keep it secure.

By creating an account on our platform or using our services, you are agreeing to the terms of this privacy policy. If you do not agree with this policy, please refrain from using our platform.

Important: This policy may be updated from time to time. If changes are made, we will publish them on the website with a new date, and registered users will be notified by email where necessary.

What Information We Collect

To provide a secure, fair, and personalized service on the babu89 platform, we collect the following types of information:

Personal Identity Information

Information you provide when registering an account:

  • Full name
  • Date of birth (for age verification โ€” to confirm 21+)
  • Email address
  • Mobile number
  • Password (stored in encrypted form)

Financial and Transaction Information

Information collected during deposits and withdrawals:

  • Payment method (bKash, Nagad, Rocket, Upay)
  • Mobile banking account number
  • Bank account details (where applicable)
  • Transaction history and amounts

Technical and Device Information

Information collected automatically while using the platform:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Cookie and session data
  • Page visits and browsing patterns

Gaming Activity Information

Information relating to your gaming activity:

  • List of games played and time spent
  • Betting history
  • Win and loss records
  • Bonus and promotion usage details
  • Responsible gaming settings

Purpose of Information Use

We use the information we collect for the following lawful purposes:

Purpose Description Legal Basis
Account Management Completing the registration, verification, and login process Performance of contract
Service Delivery Enabling gameplay, deposits and withdrawals, and bonus distribution Performance of contract
Age and Identity Verification Confirming users are 21+ and preventing fraud Legal obligation
Ensuring Security Preventing unauthorized access, fraud, and money laundering Legitimate interest
Customer Support Resolving issues and providing assistance via live chat Performance of contract
Platform Improvement Analyzing user experience and improving services Legitimate interest
Responsible Gaming Identifying excessive gaming behavior and taking preventive measures Legitimate interest and legal obligation
Marketing Communications: We will only send promotional emails with your consent. You can withdraw this consent at any time by using the "unsubscribe" link in an email or by contacting our support team.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to operate properly. Cookies are small text files stored in your browser.

Essential Cookies

These are necessary for the website to function. Without them, login, sessions, and security features are not possible. There is no option to disable these cookies.

Analytical Cookies

Used to understand how users interact with the platform. This information helps us improve our services. You can turn these off.

Preference Cookies

Used to remember your language, theme, and other preferences. These make your personal experience more convenient.

Marketing Cookies

Used to show you relevant promotions based on your interests. These cookies are not activated without your consent.

You can manage cookies from your browser settings. However, disabling essential cookies may prevent you from using some features of the platform.

Sharing Information with Third Parties

We never sell or rent your personal information. Only the necessary information is shared in the following limited circumstances:

Service Provider Partners

Trusted third parties handling payment processing (bKash, Nagad, Rocket, Upay), technology infrastructure, and customer support are given limited access to the information they need. These partners are required to comply with our privacy standards.

Legal Obligations

We may be required to disclose information under court orders, lawful requests from government authorities, or applicable law. In such cases, we disclose only what is legally required.

Fraud and Security Protection

Information may be shared with relevant authorities where necessary to prevent fraud, money laundering, or other unlawful activities.

Business Transfer

If there is a change in the ownership or management of the company, user information may form part of the transferred assets. In such cases, we will notify you in advance.

Data Security Measures

To protect your information, babu89 employs industry-standard technical and administrative measures:

SSL Encryption

All data transmissions are secured using SSL/TLS protocols.

Firewall Protection

Advanced firewall systems to prevent unauthorized access.

Password Hashing

Passwords are never stored in plain text.

Regular Audits

Regular security audits to identify vulnerabilities.

Acknowledgment of Limitations: No transmission or storage of information over the internet is 100% secure. We always strive to ensure the highest level of protection, but we cannot guarantee the complete security of your data. Please use a strong password for your account and keep it confidential.

Data Retention Period

We retain your information only for as long as it is needed or required by legal obligation:

Data Type Retention Period Reason
Account Information 5 years after account closure Legal obligations and dispute resolution
Transaction Records Minimum 7 years Compliance with financial regulatory requirements
Gaming History 3 years after account closure Responsible gaming and audit purposes
Customer Support Records 2 years after resolution Quality control and reference
Technical Logs 90 days Security monitoring and issue resolution
Marketing Preferences Until consent is withdrawn Consent-based communications

Once the specified time has passed, information is securely deleted or anonymised so that no individual can be identified.

Your Privacy Rights

As a user of the babu89 platform, you have the following rights over your own information:

Right to Access Information

You have the right to know what information we hold about you and to receive a copy of it.

Right to Correct Information

If any of your information is incorrect or incomplete, you have the right to request that it be corrected.

Right to Delete Information

In certain circumstances you may request that your personal information be deleted, unless a legal obligation requires it to be retained.

Right to Restrict Processing

In some circumstances you may request that the processing of your information be restricted.

Right to Object

You have the right to object to processing carried out for marketing communications or on the basis of legitimate interest.

Right to Data Portability

You have the right to request your information in a structured, machine-readable format.

To exercise these rights, email us at [email protected] or contact us via 24/7 live chat. We will respond within 30 days.

Minor Protection

babu89 is a 21+ platform. We do not knowingly collect or process information from anyone under the age of 21.

Age Verification Process

We verify date of birth at the time of registration. If we receive credible information that a user is under 21, we will immediately suspend that account and delete the associated information.

If you become aware that a minor has inappropriately created an account on our platform, please notify our customer support team immediately.

International Data Transfers

Our servers and some third-party service providers may be located outside Bangladesh. In such cases:

  • We ensure that transferred information receives protection of an equal or higher standard.
  • Applicable legal mechanisms for international data transfers are put in place.
  • Data protection agreements are signed with third parties.
  • To learn more about data transfers, contact us at [email protected].

Policy Changes and Updates

We may update this privacy policy from time to time due to business needs, legal changes, or service improvements. When changes are made:

Publication Date

The updated policy will clearly state the date of the most recent update.

Email Notification

Registered users will be notified by email of any significant changes.

Continued Consent

Continuing to use the platform after changes have been made will be considered acceptance of the updated policy.

If you disagree with a policy change, you may request that your account be closed. Even after closure, some information may be retained for a specified period due to legal obligations.

Contact Us

If you have any questions or comments about this privacy policy, or wish to exercise your rights regarding your information, please contact us through the following:

Privacy Contact

Live Chat
Support available in Bengali 24/7
Response Time
Emails are typically responded to within 2-3 business days

When making a request related to your information, please contact us from the email address registered to your account so we can verify your identity promptly.

Related Pages: Please also read our Terms and Conditions and Responsible Gaming pages โ€” together they give a complete picture of your rights and our responsibilities.